Orders and payment
Which payment methods do you accept? The ones you see at checkout are those currently active for your country. We don't show methods that aren't set up.
Which currency do I pay in? In the UK, prices are shown in pounds (£).
Delivery
How long will my order take? Delivery is free and tracked, with an estimated 3–8 working days. The delivery time for your country is shown before you pay.
How do I track my order? Use Track my order with your order number and email, or with your tracking number.
Exchanges and returns
Can I return an item? Yes. You have 30 days to return. The conditions, deadlines and steps are in our returns policy.
Sizing
How do I choose my size? Check the size guide and, if the product page has its own chart, use that one.
Contact
Email us at soporte@reginalavalle.com or via our contact page.